I no longer subscribe to Trip Advisor as it does not earn anywhere like enough to warrant the high costs involved.
It simply is not financially viable for us.
Trip Advisor refuse to list Hamilton Hall as a hotel even though the building itself is legally defined as a hotel, not a private house, not an old peoples or care home, but an hotel, and yet Trip Advisor in their arrogance claim they know best. So AFTER taking nearly £500 of my money for a one year promotion on their site, they then put me under Specialized Establishments, which I do not want to be in and they refuse point blank to entartain moving it and blatantly just offer an ignorant and arrogant service.
Many companies are currently complaining and suing Trip Advisor and even iIhave complained because a couple of comments were placed against Hamilton Hall that were bogus and in deference to their own Terms and Conditions yet were 'On Line' and only taken off when I noticed and complained.
Trip Advisor is dreadful.
TRIP ADVISOR BOLLOCKS
IN 2011 - MOST AMOUNT OF REVIEWS FROM A SINGLE CUSTOMER - 531 -
This is an average of 10 reviews per week.
How on God's earth can anyone stay at enough venues - or eat at enough cafes and restaurants, ALL of which are listed on Trip Advisor - and then leave reports on every single one - totalling on average 10 reports a week. This has got to be a load of bollocks and just proves to me how many reports on venues are from people who have never stayed at the venue at all. There are many - MANY - businesses complaining about bogus reports left against them and Trip Advisor it being sued by many people because of the manner in which they allow people to victimise and destroy anothers business and the way they arrogantly disrespect the customer.
Trip Advisor may be huge and is a very expensive place to advertise and I suggest you do not use it for although we score veryhign - the amount of business we get from it is zero - not one single customer in the 2 years we have been advertising with them... especially as they keep refusing to place my venue under hotels and not under speciality items... which garners few visitors.
TRIP ADVISOR IS THE ARSEHOLE OF WEB SITES FOR HOTELS AND USES ITS POWERFUL POSITION TO BE OBNOXIOUS - bit like Gay Times and gaydar....
Hamilton Hall joined Trip Advisor late in 2010 after someone left a negative response about Hamilton Hall some months after supposedly staying here and snce then, we have shone higher than other hotels in the Bournemouth area.
|All Hotels in Bournemouth||
|Review Date||Bus. / Leis.||Overall||Value||Service||Cleanliness||Rooms||Location||CSI|
|This is one amazing venue...||24/01/2011||- -||100|
|A real treat at a gay men...||28/12/2010||- -||99|
|FAB-u-lous! Wish I was s...||20/12/2010||- -||100|
|Completely unique||09/11/2010||- -||99|
|Pleasant, comfortable and...||29/10/2010||- -||92|
|Enter with an open mind a...||31/08/2010||- -||99|
|Very poor - would not ret...||06/07/2010||- -||28|
The guy who left the bad report on 06/07/2010 I feel was a bogus report as it was presented to Trip Advisor over 4 months later than he claimed to have stayed here and there was no such person booked into Hamilton Hall at the time he claims to have stayed. Interesting though, how so many have a very different view - a much more positive view - of Hamilton Hall. Some choose to send hate mail and homophobic bigoted remarks - usually from gay men who are just unenlightened, fearful and resentful / jealous, and this is somehting which came as a shock years ago but now we have grown to accept that we live a fantasy life here at Hamilton Hall - or so many assume - and we are going to get those who are green with envy and will send spiteful e mails and downgrade us on things like Trip Advisor, but you know what, I don't give a damn how these people feel as I concentrate on those who do enjoy - those who do appreciate and those enlightened souls who are ready and willing and the others - maybe one day they will undrestand and be ready, and until that day, I shall just ignore them.