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Workshops/Diary
Of Events Hamilton
Hall - The Venue Articles |
HOW TO MAKE A RESERVATION AND SMALL PRINT INCLUDING 01202-399227 (between 10am - 8pm)
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Phone or e mail with your details of dates / workshop required with your credit card details ( below ) Please have your credit card details at hand when you make the call. We will make the charges described below and confirm with an e mail It is as simple as that. We may do things a little differently to other venues, but then, we are not like other venues.
We do not take American Express
Credit / Debit / Switch Card details required
We must have all the details listed below for a confirmed reservation. This is for your protection and that of everyone else. Please respect this.
1) Card number. 2) Cardholders name as it appears on the card. 3) Expiry date. 4)
Security number on the reverse of
the card.
5) Solo / Maestro/ Switch cards - the Issue Number. 6) Return billing address with your house number and post code. 7) Home / Mobile phone number. 8) Details of your required reservation. 9) Your e mail address to send a confirmation e mail to.
If in doubt, phone us, otherwise please follow our payment instructions as stated. for more on credit cards - see below
We charge between 50-100% of the full amount at the time the reservation is made as confirmation of your booking, depending on the length of your stay. All the details of the reservation will be confirmed either in writing or by e mail. The remaining amount owed for your stay is to be paid on arrival in cash please - as we are trying to cut down on our ever increasing bank charges.
B&B - Between 12pm and 2pm - and 6pm - 8pm Workshops - Between 4pm - 6.30pm If you are going to arrive outside of these times, it is no problem as long as you have NOTIFIED US IN ADVANCE of a vague arrival time - and we will then be here with the kettle on. We have no reception or staff manning the non existent reception and we do not sit at the front door waiting... This is because we also like a private life and need to get out and see the sea occasionally - or even take an afternoon nap, or on occasions have rampant nookie without being disturbed... ha ha
Payment by credit card
We no longer accept cheques unless this method of payment has been discussed with Hamilton Hall in advance. A simple phone call is all it takes. HOWEVER: IF this has been discussed and agreed, then we ask you to pay the full amount at the time the reservation is made and send your cheque to our address above with all your details:- dates required, function booked, your address and phone details etc. and allow at least 3 weeks before the reservation so we have time to bank the cheque. Please - we follow strict banking guidelines to avoid being conned and having cheques bounce on us. If you cannot respect this and act in an unprofessional manner then we will ask for a different method of payment that IS confirmed instantly. If you send a cheque with no address and personal details, then we will bank the cheque and require photo proof of ID when you arrive including home address and phone number. If you cannot provide this, then you may find we do not accept your reservation and no refund will be forthcoming. We do not allow guests into the building who hide their identity. If you cannot be open and honest with us, we do not offer you a place here. This protects us from the media and those who wish to spy on us and is for your own protection. ( cheque made payable to Hamilton Hall. ) Too many people like to play financial games with us and we do not play these childish games.
PLEASE: Use the same e mail address every time you contact us. Press RETURN every time
you e mail us so all past e mails are returned and we can just scan down and see
what has been said before - otherwise we have to find you in the system which w State your SURNAME CLEARLY on every communication and the DATE and/or NAME of the workshop / B&B period you are requesting information about. It is also redundant to send a letter or e mail with no details. We receive hundreds of phone and e mails every single day so PLEASE do not expect us to remember...especially when my mind is on doughnuts.... If we waste a lot of time through this - we may bill you for our time as some people make a habit out of being prats and annoying time wasters and we do not appreciate this manner of business. You would be gobsmacked how many people think it funny to waste our time.
Christmas / New Year / Bank Holiday periods are charged in full at the time of reservation. We will send by e mail or post a confirmation of your booking. We do not send duplicates or reminders. A credit card booking confirms a reservation immediately and is the preferred method of payment as cheques have to be banked.
(Believe me, we get loads of time wasters) If at any time a mistake has been made, please inform us immediately and we will correct it where possible.
Watch closely to the £10 note below and see how the Queen winks at you ....
( for B&B cancellations see below ) Less than 14 days notice of cancellation: We are unable to offer a refund and all outstanding amounts owed to pay the full price will be charged against your credit card so we are fully paid. These Workshops and Special Events are a huge responsibility to organise and to keep the numbers correct. Please respect that Hamilton Hall is a NOT FOR PROFIT VENUE and your facilitator and host DOES NOT TAKE A WAGE while working between 12 and 18 hours a day. In the case of a workshop weekend, we also charge a £50 Facilitators Fee as this means our numbers are wrong and the facilitator has to join in the workshop as well as facilitating and we hope this is an incentive NOT to cancel. If enough time is given and we can fill your space, then the Facilitators Fee is waived and 50% of the weekend cost is returned. The Facilitators Fee also applies in all situations where someone, once started, leaves the workshop resulting in the wrong number to work in pairs and the facilitator has to join in.
More than 14 days notice of cancellation: 50% of the amount paid is returned and the remainder kept by Hamilton Hall to cover our staff, admin. and exorbitant banking charges. Christmas / New Year and Bank Holiday Workshop periods. No refunds are available under any circumstances and we strongly suggest Holiday Insurance to cover any potential for cancellation. This is our busy time and we cannot have empty spaces under any conditions and the responsibility is yours. If you cancel at these times, regardless of reasons, the full amount is charged.
As a small venue, we cannot afford to have our Special Events empty of people canceling at the last minute or to loose the income so needed by this NOT FOR PROFIT VENUE.
Changed dates:
If you allow more than 14 days notice, then a Date Change Fee is charged at £25 per person. If you change the dates a second time, we charge a further £50 per person. A third alteration will mean we keep all moneys paid and cancel the reservation. All funds owed for a Date Change Fee are to be paid at the time the date is changed and not paid on arrival for the event.
In all correspondence with Hamilton Hall, please ALWAYS state your surname and date of booking. This eases confusion. If sending an e mail or a letter through the mail service, PLEASE be aware that not all e mails or mail, arrives at their destinations. If you are cancelling and you do not hear within 5 days from us, PLEASE confirm receipt with a simple phone call.
If you do not turn up for your reservation and we hear absolutely nothing, we charge the full amount owed. Less than 7 days notice of cancellation:
Nothing is returned.
Cancellation & late arrival Please telephone Hamilton Hall on 01202-399227 and advise us, in person, of any cancellation and please follow that up in writing, either through e mail or letter. When you write or e mail us, please check within 5 days that your mail / e mail has been received if you have not heard from us in return. If you do not and we have not received your e mail, which can happen, we may charge you for your entire stay. If you ask your secretary or someone else
to phone and cancel, and s/he forgets - you are responsible.
You'd be shocked how some people use dying parents, sick children, cancer, Hep A and an assortment of excuses when canceling and trying to get their money back when the truth is often very different, they just forgot the reservation or have chosen to do something else instead. So please, if you are going to try and pass a fast one on us, get up early, as we have just about heard it all before and were not born yesterday. We trust our intuition and have never been failed by it so far. Please - be honest with us and ultimately, honest with yourself. Be brave enough to admit an honest mistake and don't lie. Just recently, ( June 2007 ) Alexander N. reserved a triple room for the weekend and then did not turn up and we waited in all day from midday to midnight for their arrival, left repeated phone messages and never heard a whisper. So I charged his credit card according to our contractual small print and sent a polite and professional e mail informing him of such, and got a very childish and unprofessional e mail in response. He turned bitchy and all because of his own shortcomings. Then again ( July 2007 ) 24 hours before a special bears weekend I am told on the phone that e mails sent 6 weeks ago had not been answered in response to a cancellation, and I was blamed as was my British Telecom server. The truth was that the customer had never e mailed 6 weeks prior or sent anything at all and was just lying - bullshitting me by attacking me and my server - and once again, he was charged the full price. He wasn't mature enough or professional enough to take responsibility for his own childish behaviour towards us in a business like manner. He tried complaining through his bank and we sent evidence and information as to his behaviour and his bank agreed with us and allowed the full charge to go ahead, so he made a fool of himself even to his bank. Please... don't think I am a fool and insult my intelligence. If you make a mistake, as we all make them, be brave enough to admit it and move on with your life... a little poorer ( ha ha ) but honest. It's the grown up thing to do and anything else... well.. you already know the answer to that... huh ?
Contacting us by e mail indicates permission to add your e mail address to our multi e mail package for the occasional advertising by e mail. To opt out, please return any offending e mail and we will take you off the register within 24 hours but you MUST return the offending e mail.
For health and safety reasons, as a venue with naked gay and bisexual men, if we refuse your reservation, no offense is meant. We cater to the individual and we must always be conscious and aware of the group setting, and to this aim, if we refuse your reservation, please try and be understanding and respectful. WHY DO WE NEED A SMALL PRINT PAGE Sadly - because there are those who seem unable to grasp the concept of
acting in a business like manner and offering respect - not only to us, but to
others, - we have had to put this 'small print page' together. This protects
ourselves and our guests alike. There are still those out there who never cease
to amaze and horrify, and who expect everything for nothing and who expect the
world - while offering nothing in return, and so this page continues to change
and grow to encompass all the possibilities that are thrown at us. His local Social Services
- who we complained to, stated that this man's lifestyle was a 'chosen
lifestyle' - even though - as I pointed out... ' This man has been wallowing
around in a piss soaked bed for 5 days and you claim this is a chosen lifestyle
when the man has obvious special needs' - the point is, Social Services
often are not worthy as they are all too often under trained, under
staffed, over worked and under funded and central government expects them
to work miracles. We hear repeatedly of the horrendous mistakes made and this
was one of those instances when his local Social Services simply didn't want to
know, and the general public and his family are abused because of their lack of
interest in a care package for a man who had desperate special needs.
- After all the hard work over the Christmas period, almost
every penny we may have made to see us through the winter, was lost. It was
truly heartbreaking.
UTILITY CHARGES: As reported in the media, the price of our gas and electricity has sky rocketed. This is then taxed with Climate Levy Tax which then has VAT charged against the tax. Although we keep Hamilton Hall toasty warm with our central heating, some of the bedrooms may appear cooler or some people may feel the cold easier than others, and we now offer extra electric radiators for the rooms at £10 per night. March 2008 - Our trash collection which we have to pay for, went up by 33% - and we cannot pass all these extras onto you - we have to absorb these extra costs. It is our intention to keep the ambient temperature warm and comfortable, BUT: where weather conditions are severe and the threat of power cuts, fuel shortages etc. hit us all, we will do what we can to keep the venue warm and the rest is up to you. This comes about because some people have badly abused our kind offer and good will with supplying extra heaters and have left them on full, all day, even when not in the hotel let alone not in their room, and the room has been like a sauna, and this is thoughtless. Our prices are extremely good value and taking advantage in this manner spoils it for others, so we have introduced this charge and taken the extra heaters out until requested and paid for. If costs keep spiraling beyond the rate of inflation and beyond our control, we shall add a surcharge to the winter weekend workshops to help offset these outrageous price hikes, and if you want to complain then do so to the government who caused these middle east wars and so causing chaos in the utility markets. British Airways sometimes adds a fuel surcharge and no-one says a word, and if we have to do the same, your appreciation and payment towards this, is appreciated. HOT WEATHER We maintain our prices and offer special deals for bed and breakfast and our charges are extremely low for what you get in return. If the weather is adversely hot and you require a fan in your room, we charge £5 a day and expect you to appreciate and understand our position WE RECOMMEND HOLIDAY INSURANCE
If a hotel key is taken - it can be returned in a padded envelope with a first class stamp. Please be aware - pay attention and be responsible.
3 nights for
£75 / £90 is
available per person, per 7 day period. Extra days can be added at the usual
B&B price and any (extra) discount offered is between John Bellamy and his intuition. Please mention you saw this offer on our web page. If using this special offer on a weekend, a Friday and Saturday night must be used together. All payments and deposits made to Hamilton Hall, Cancellation & late arrival / no-show charges & credit difficulties. Declined Card Cost Unlike many venues, we do not charge a surcharge if paying by credit card, and if we make several attempts to charge monies to your credit card and it is repeatedly declined, and we may even have to phone you back for another card number, we bill you £15 for our time and costs involved. As a not for profit venue, we cannot afford extras added to our banking charges in this manner. Please use cards that have enough funds available and are current and not nearly out of date. Our time is valuable to us. Your personal and credit card details are not stored on computer except your e mail will/may be kept on file for some years before being deleted. Any credit details phoned through are kept on paper in our Diary of Events against the date of your reservation and is kept on file. If at any time in the future you owe us monies, do not turn up for a reservation or leave your room damaged, costs incurred will be charged against your card and you will be notified accordingly. We expect you to be responsible and accountable for your own credit card bills and for checking that these are correct. There are many fraudsters out there who try and play games with us and we do not play those games and warn our customers to keep an eye on their account as to whom and what has been charged against their credit card. We expect you to be responsible for your own accounting. cancellation: If you ask your secretary or someone else to phone and cancel, and s/he
forgets - you are responsible. Cancellation: Hamilton Hall is very open to discuss cancellation or a date change with you, as nothing is set in stone. We may request evidence in order to facilitate a rebate; otherwise - WORKSHOP & SPECIAL EVENTS Less than 7 days notice of cancellation: no refund is
available and all outstanding amounts owed to pay the full price will be charged
against your credit card so we are fully paid. SHORT NOTICE CANCELLATION: If you reserve a room on credit card and cancel within 24 hours, then we refund your monies and retain a percentage to cover our admin and banking charges. We have no control over the bank charging us monies regardless of how quickly you cancel your reservation. We suggest if in any doubt, you take out Holiday Insurance Changed dates: If you allow more than 14 days notice, then a Date Change Fee is charged at £25 per person. If you change the dates a second time, we charge a further £50 per person. A third alteration will mean we keep all moneys paid and cancel the reservation. All funds owed for a Date Change Fee are to be paid at the time the date is changed and not paid on arrival for the event. In all correspondence with Hamilton Hall, please ALWAYS state your surname and date of booking. This eases confusion. If sending an e mail or a letter through the mail service, PLEASE be aware that not all e mails or mail, arrives at their destinations. If you are canceling and you do not hear within 5 days from us, PLEASE confirm receipt with a simple phone call.
If Hamilton Hall cancels an event we will advise you on the phone or through
e mail and arrange to either send you a cheque in return for the full amount
paid, refund against your credit card, or if you prefer, we can carry your funds over for a different date that
is agreeable with all parties. In all instances of Hamilton Hall canceling, all
funds are repaid fully and with our apologies. We also often offer a discount on
a future booking as a gesture of good will. LATE ARRIVALS If we do not hear and we wait around for more than 4 hours, we may make a
charge for our time regardless of the room being paid for.
Please read below... On some occasions when someone states they will arrive at 10am ( for instance
) and they do not arrive until 7pm because they decided to go straight to the
beach or take a later flight without bothering to inform us, we are then here
all day waiting when we could go out and do things. As a very busy venue - we
have a great deal to do and we truly value what time we do have off and do not
want our time wasted when a simple phone call is all it takes. We do not employ
reception staff as we are a small venue and we appreciate being kept informed of
arrival times, - it's not too much to ask and is a very simple thing... a phone
call takes 2 minutes and saves us waiting around for hours. FREE PICK UP Hamilton Hall offers a Free ‘Pick-Up’ and ‘Drop-Off’ Service to
and from the local coach and train stations and to and from Studland Beach.
Please phone on arrival and we can collect you. and is only offered as a friendly gesture,
staff and time permitting.
Hamilton Hall does not have a Hearing Loop. We also do not have disabled
toilet facilities or a ground floor bedroom. According to the law, introduced on
1st October 2004, we are suppose to ask and evaluate every single customer if
they have special needs / a disability, and to be honest, I find this law, as
usual, to be an ass. EVERYBODY - according to this law, is disabled, as EVERYONE
has had a mental disability at some time or another ( depressed, mood swings,
bereavement, broken heart - are all mental health issues...) so what is the
point in this neurotic law ? ( do you get the joke there...??? ) All it does is cost businesses like mine more money
and makes for more jobs for civil servants and gives us all something else to
worry about and another silly little label to wear and pin on ourselves and for
what... Nothing. They claim it's because of discrimination,- well how about the
man whose business has to close because he hasn't got wheelchair access and the
building is an historic one and cannot be altered, and he is now forced to close
because one of the 640,000 people in wheelchairs in the UK wants to buy a 80p
ice cream and cannot gain access.
FOOD: If you are a vegetarian or vegan please inform us at the time you make
the reservation or at least 4 days in advance of your stay , as we can offer
these alternatives. GM FOODS. It appears the government expects us to know exactly what is in the
food stuff we purchase and use even though it is recognized that many GM
products are not clearly marked on the label and things like Soya from the USA
is hidden in with non GM Soya - so who would know. I am suppose to mark all
foods that have GM products in them, yet the government itself needs to tighten
up on food labeling in order for the general public to know how to find these
products, what the label says clearly and in English instead of all in coded
wording and E numbers etc. and then and ONLY then, we the ignorant masses ( most
of us are not scientists ) will know what we are looking at when we pick these
products up in the supermarket. So please... be responsible for yourself and
where we can, we do not buy GM foods, but as we are no more aware of what is in
some food products that anyone else, if you have concerns about this, please
either ask and where we can - we will figure it out together, or eat somewhere
else.
Boundaries and Limitations
Boundaries and limitations are to be adhered to and respected in, and during, all workshops and any period spent at Hamilton Hall. You need to bring a huge sense of humor and a broad minded approach to life, love and the universe. If you are easily offended, then some of our workshops are not for you. We offer a broad minded approach to life, love and the universe, and anyone
acting in an inappropriate manner will be asked discretely to curb their
behavior, and if this is not forthcoming, they will be asked to leave and no
refund will be offered. We adhere to the law and offer a safe space for everyone
attending and ask everyone to adhere to, and respect, our guidelines at Hamilton
Hall. Many say that Hamilton Hall feels very therapeutic, and on many levels - people are healed,- but - we do NOT offer or administer therapy. Dogs ( and I don't mean your Ex boyfriend ) are allowed with permission and advance notice and with a credit card as confirmation. Any damage is charged at 'new for old' and carries a 25% surcharge to cover staff time shopping for new. We have an old pussy who stays out of the way and be prepared for me making a fuss of your dog for hours and hours....
DAMAGE - LOSS and/or THEFT - LEFT BEHIND ITEMS
TAKING ADVANTAGE DAMAGE please read
SOCIAL WORKER
We ask that anyone visiting who has 'special needs' where a social worker or carer should be in attendance, please notify us in advance and supply us with the social worker / carers name and phone number and advise us as to needs and requirements. If no social worker or career is in attendance, we are not responsible for the welfare of the person involved and take no responsibility. If we receive any damage to our property, this will be billed to the person responsible and/or the social services administrator, as 'new for old' plus a 25% extra charge towards staff time and any extra expenses incurred. We are not a care facility and we are not trained as such. Please do not expect us to be more than we are. Bookings such as this must always be paid with a credit card. Hamilton Hall is an ADULT ONLY VENUE to finish We do not tolerate racism, elitist behavior, ageism, arrogance, intellectual
and educational snobbery, homophobic or heterophobic behavior, brutish behavior,
intolerance, bigotry of any kind or anything which may cause annoyance or
offense to anyone present. Most of all, we find quite offensive and a ruination
to many - POLITICAL CORRECTNESS. It limits growth. It labels everyone with
another label, which divides and separates, it does NOT unite and consolidate.
PC behavior is boring and dangerous and has brought nothing but confusion and
heartache for many who are now worried about 'should I call her woman or
lady.... lesbian or dyke .... ' etc. etc. etc. while the newspapers are legally
allowed to still call us 'queer and puff.' - and we get completely lost in words
and the pathetic ness of needing a label so we will feel included. How sad. There
are, of course, obvious exceptions concerning respect and decency, but alas,
very few.
Everyone is welcome. In Peace John Bellamy
me, after writing all this out, checking, checking and checking again and again and yet I am sure there are mistakes even now.... If you have read right to the end here... have you nothing better to do...? © Hamilton Hall Promotions / John Bellamy / 100804 If you wish to use any of our articles or writings elsewhere, we believe in the sharing of information and ask that you respect the writer enough to simply ask first and give a credit and web page link in return. |
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