Shame on you - Curry's PC World

APPALLING SERVICE FROM CURRYS PC WORLD WASTES 3 WHOLE DAY OF MY TIME AND ALL BECAUSE OF THEIR COMPLETE INCOMPETANCE.

I bought a new washing machine.

I usually get one in store and bring it home.

My local Curry's PC World which is where I always buy my washing machines ( a new one every 2 years ) didn't have any in stock so I paid an extra £45 for delivery and where they take away the old machine for recycling and set up the new one.

Waited a week.

The man arrived.

PROBLEM

My old machine is wired into the wall and not a plug so he said he couldn't do that. We agreed for him to leave the new machine and take the old one and we can sort the installation out later.

I thought he went to get the machine from his van.

But he drove off.


No new washing machine.

Fuck all.

I then wasted 2 hours dicking about on web sites, phone numbers and e mail addresses trying to get some joy as all I was being told was that it was down for re delivery on October 16th and this is 29th September and there is NO FUCKING WAY IN HELL I am going to wait a further 3 weeks for something that was suppose to be delivered and set up TODAY.


Besides, I am a hotel and need the washing machine.


Even to cancel and demand my money back I am told I have to go back to the store.


More annoying time wasted then.

Phoned the actual delivery company that is suppose to be delivering it - and as always with these companies - on hold after pressing so many buttons - for 28 minutes. Eventually the women states she has texted the driver to return with the machine - TODAY - and I am here once again waiting and we all know... it won't show up huh ?


NEXT DAY:


You might have guessed what I am about to say... IT DIDN'T TURN UP AND I WASTED A WHOLE MORNING ... Phoned them again at 1pm and again was on hold and so forth for over an hour before being promised, once again, it will be the next day - and GUESS WHAT -


I waited in - this is now the 3rd day of being told it was to be delivered and the 3rd day I waited in and again FUCK ALL., and when I again wasted yet another hour oF stress filled time on the phone to them, I am told it will be either the 6th or 16th October, and I am furious at CURRY'S PC WORLD FOR COMPLETELY FUCKING WITH ME.


So I went back to the store today and demanded a full refund which I got, but now have to buy another washing machine and start right from the beginning again some place else and have wasted 4 days and an

GREAT DEAL OF STRESS

AND I AM REALLY PISSED OFF AT PC WORLD.


So I DEMANDED compensation and all they offer is £10 a day - which is insulting.


So I am back to the beginning and having to go shop for a new machine and wait again for delivery and in the meantime, have no washing machine.


APPALING SERVICE FROM CURRY'S PC WORLD.


ABSOLUTELY THE WORST.


SHAME ON YOU

CURRY'S PC WORLD

SHAME ON YOU

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