Driving License Renewal


The incompetence of the DVLA has absolutely out surpassed all expectations of fucking it up completely.
The DVLA take the prize for fucking it up BIG TIME at a time when many staff are off ill AND THEIR WEB SITE IS FUCKED so we the public are screwed
I noticed some time ago that my Driving License had expired although I have not heard anything from the DVLA concerning this. Not whisper. So I went on line and completed the forms on the governments web site and there were just a few - constant - and annoying problems.

REPEATEDLY - It told me my post code does not match my address as typed. I have lived here for 21 years and the house was built in 1898 and has been here all that time, not on walkabouts or hiding - Hamilton Hall has had the same post code for decades and yet according to the official web site run by the government, it does not exist.



I tried using the name of the hotel first, then just the name of the building, and then just the house number and no name. NO LUCK. I tried leaving a gap between my post code. NO LUCK. Eventually the system allowed me to move on although I have no idea why as I hadn't done anything different I had not tried before - and it asked for my DRIVER NUMBER from my license and this also was a headache.

IT WOULD NOT accept all 16 digits EVEN THOUGH IT STATED IT NEEDED 16 DIGITS.

THE SYSTEM WOULD ONLY ACCEPY 15 AND THEN STOP AND GO NO FURTHER. BACK TO THE START AGAIN.

After many many times of having to go back to the beginning again, OVER SEVERAL DAYS AS IT LOCKS YOU OUT AFTER TOO MANY TRIES - it accepted the 16 digits and then REPEATEDLY stated that the post code and the Driver Number could not be located and I was stuck.


I was - by now - SCREAMING AT THE COMPUTER IN FRUSTRATION AND FUCKING ANNOYANCE.

No use phoning as it automatically goes to an announcement - taking no messages - and stating how busy they are and to call back or use the web site - and considering I have tried over 20 times to call, it is IMPOSSIBLE to get ANY kind of service from the DVLA.


EVEN THEIR WEB SITE DOESN'T WORK.


So here we are weeks and even months later and absolutely no joy., My brother couldn't believe I could not do this and gave me one of those ' I'd better go show him how to do it ' attitudes - and where he thought me the dizzy one for not sorting it out, and after many many tries, even he gave up and he even tried with all my details from his computer at his house and again - ABSOLUTELY NOTHING AT ALL WORKED.


So I am stuck.

I am taking no responsibility if I am driving with an out of date driving license as it is not as if I have not tried - DOZENS AND DOZENS of times to get it sorted and if the DVLA are that incompetent and that understaffed due to Covid ( same old excuse ) then there must be hundreds - thousands of people like me who are getting nowhere with the web site and nowhere on the phone and give up in frustration.
Has this happened to anyone reading this ? Do let me know.

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John: Did make me laugh. Your DVLA piece. I am in the same boat. My cottage is 350 years of age and yet British Gas and the DVLA both recently told me there was no such address and could not help me. I bet it will be different if I owed British Gas money - which I do not, but was going to move my gas to BG and as they say I do not exist, I went elsewhere who COULD find my post code - no problem for them - and maybe it is just idiot staff at BG. However, my driving license ran out 3 months ago and I have not been able to renew because of this mess with their web site. It just goes round and round in circles. I actually did get through on the phone and what a waste of 35 minutes on hold, to be told there was nothing they could do and to just keep trying the web site. NOT A LOT OF USE WHEN THE WEB SITE IS NOT ACCEPTING MY POST CODE. I FEEL YOUR STRESS JOHN. I FEEL YOUR ANNOYANCE. I FEEL YOUR FRUSTRATION. I FEEL YOUR COMPLETE WASTE OF TIME. Martin.


Same thing here John. Driving license chaos. Robert. My license ran out 6 months ago and for 6 months I have repeatedly tried and got nowhere. So I got the forms from the Post Office but it needs some kind of number issued with a REMINDER sent from the DVLA which I do not have as I have never heard from the DVLA, so again, I am stuck. Phil.


John I have lived in my house here in Edinburgh for over 15 years. Recently after something happened outside one evening, the police came round to interview the neighbours and came to see me. They were surprised to see my house was a private house and not a B&B as they still had it down as a commercial guest house - 15 YEARS AFTER IT WAS CHANGED - OFFICIUALLY AND THROUGH THE COUNCIL - INTO A PRIVATE DWELLING and yet the police being so sharp and on the ball, are 15 years behind reality. I was shocked and actually they could see how annoyed and irritated I was. I spoke to the police and they blamed the council, but when I called the council the next day they said it was the police at fault. No matter who it was, absolute incompetence rules in Edinburgh if this is the case. Absolute incompetence every where you look. George S.

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